We are much more than an ecommerce platform. We build sites, host them, operate them, service them, market them and scale them with local expertise and local know-how.
01
Experience Design
We first configure, style, and stack modern ecommerce components in different ways to align with country-specific UX convention. We then incorporate your branding with precise detail, and fill the site with a translated and locally priced version of your product feed. We add localised content, localised artwork, localised merchandising strategies and country-specific personality. We optimize sort, search and faceting tools for product discovery and configure a local checkout with local payment types. The result is a beautiful and highly localised ecommerce experience, branded for you, and presenting as a local would.
02
Customer Acquisition
A Localised site – translated, in-currency and on a country-specific domain – is much more discoverable organically. We feed local content and local sitemaps into local search engines to make sure. We also run client-specific paid marketing strategies to help brand-build and acquire new customers. We orchestrate campaigns across popular social and global PPC channels and in local marketing channels commonly unavailable to non-resident marketers. We syndicate localised product feeds, integrate marketing pixels, mobilize affiliates and partner agencies, help with campaign-related assets, and manage all of this to a budget you set.
03
Products & Payments
A simple product feed tells us what’s for sale at what price and what’s in stock. We translate content, convert sizes, calculate prices, map products to locale-specific categories, group products into collections, and organize products for search, sort, and discovery. We serve as merchant of record for all orders, offering local payment types and taking responsibility for fraud. To satisfy orders we take in foreign currencies, we place orders for the same merchandise from you on the fly, in your currency. We pay you in the currency you expect, and we settle with the customer for the amount they expect.
04
Orders & Parcels
The orders you receive will be from Localised, in your currency, with a local cross-dock facility as a shipping destination. We receive parcels from you at that facility, and manage international transportation and customs clearance from there. We keep your customer informed at all times via branded transactional emails in their language and their currency, and also serve as the front line for customer care. Our in-market customer care agents speak the language your customers do, and assist customers with queries relating to parcel tracking, billing, promotions, pricing, returns and more.
The easiest decision you’ll make all year.
Why Localised?
Today’s global shopper demands your entire digital experience feel comfortable, authentic, transparent, and built just for them. At Localised, we tailor entire customer experiences to suit specific markets and their expectations.
Our mission is simple: to democratize access to the world’s biggest ecommerce markets so that brands of all sizes can properly participate. Work with us and discover how you can grow beyond your wildest dreams.